Thank you for visiting and shopping at Matt Suarez Merch!
Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 7-14 business days. Orders are not shipped or delivered on weekends or holidays(depending on your area).
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time
See UPS, USPS, DHL websites for info.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses Matt Suarez Merch ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Matt Suarez Merch is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Matt Suarez Merch is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside the U.S.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.